Reference

Privacy Policy For Your warung88 Account

Our Privacy Policy explains what account, device and payment details we collect when you open an account with warung88, why we use them, and how you can ask…

Account dataWallet detailsPolicy requests

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How Privacy Policy Applies To Wallet Data

warung88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers details you provide during account creation, including your phone number and verification result, plus records created when you use the lobby or request account help. We may handle device signals, login events, support messages, payment references and status details linked to DANA,

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OVO, GoPay, QRIS, bank transfer or virtual account activity. These records help us connect the right account to the right cashier request and investigate a stalled status without asking you to send a full wallet password. We use data for account access, security checks, service operation
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and legal duties where local law permits. The policy does not change your bank or wallet provider's own rules. Access depends on local law, and you can contact us through the support paths below to ask what we hold or request a correction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Get Policy Help Beside Account Support

A clear contact path matters when a Privacy Policy question arrives beside a login or wallet-status issue.

Account data request Ask what account details we hold by sending your linked phone number through the account support path. We may request a phone verification step before discussing private records, so a stranger cannot obtain your account history.

Wallet status question If DANA, OVO or GoPay activity appears with the wrong status, include the payment rail, reference and approximate time. We use those details to trace the relevant record while keeping your wallet PIN and password out of the request.

Policy correction path For a correction, deletion request or concern about a device record, describe the exact field and account step involved. Our support route can ask for identity confirmation and explain any retention reason before making a change.

DATA PRACTICE

What We Do With Your Policy Details

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Account records

We use your phone number, verification result and account activity to provide access and respond to account questions. If a detail changes, contact us with the linked account path so we can compare the request with the record we hold.

Payment references

A payment reference can show that a cashier request relates to DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri, BNI, bank transfer or virtual account activity. We use the reference for matching and status checks, not your wallet PIN.

Device signals

Login time, browser or device signals may be used to examine unusual access and protect your account. A device check does not give us control of your phone, and you can ask support to explain a signal linked to your account.

Cookies

Cookies and similar storage can keep a session active, remember a language or connect a page to your account path. You can manage browser storage settings, although removing it may require another login before policy or account pages open.

Security steps

We limit account discussions until the relevant phone verification is complete. Keep your password, wallet PIN and one-time codes private; support will not need those secrets to check a QRIS receipt or explain a Privacy Policy request.

Retention and changes

We retain records only while they support account operation, security, dispute handling or a legal duty, subject to applicable rules. To request access, correction or deletion, contact support with the exact record and account step concerned.

Privacy Policy Questions Before Account Access

These Privacy Policy answers focus on the questions you may ask before opening a warung88 account or sending a payment reference. We keep the examples close to real account steps, including phone verification, mobile access and local wallets. If your situation is not covered, use the account support route and describe the record you want us to check.

The warung88 Privacy Policy covers account details, phone verification, login and device signals, support messages, cookies, payment references and records needed for security or legal duties. It also explains how to ask about your data, request a correction, or raise a deletion request where applicable.

We use your phone number to create and identify your account, complete phone verification before account access, and respond to account-specific requests. It can also help us separate your DANA, OVO, GoPay or QRIS reference from another account when a payment status needs checking.

Yes. The policy includes payment references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those details to match a cashier request, but we do not ask for your wallet PIN, password or one-time code.

Use the support contact shown in your account area and state that you are making a Privacy Policy data request. Include your linked phone number and the record you want checked. We may complete phone verification before sharing account details with you.

You can contact us to request a correction or deletion of a specific record. Tell us which detail is wrong or which record you want removed. We may retain some data for account security, dispute handling or a legal duty where local law permits.

Cookies or similar storage can keep your session connected, remember a language choice and support the route from login to the lobby. If you clear browser storage, you may need to verify your phone again before account pages or policy details open.

Yes. Account eligibility and access depend on local law, and the Privacy Policy is read alongside applicable Indonesian rules and your payment provider's terms. If a request has a location-specific limit, our support route can explain the reason and the next available step.

Privacy Policy For Your warung88 Account

Get Policy Help Beside Account Support

What We Do With Your Policy Details

Account records

Payment references

Device signals

Cookies

Security steps

Retention and changes

Privacy Policy Questions Before Account Access

01 What does the warung88 Privacy Policy cover?

02 Why does warung88 need my phone number?

03 Does the Privacy Policy include DANA and QRIS data?

04 How can I request my warung88 account data?

05 Can I ask warung88 to correct or remove data?

06 How are cookies used on the warung88 mobile path?

07 Does Privacy Policy access depend on local law?

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